All Courses
Emotional Intelligence is an important skill and behavior to practice if you want to make your communication and relationships better. In this course, you will understand how to realize your emotions and others', how to act in stressful situations in your personal and business life and also how to manage your relationships through listening, empathy and other techniques.
After the completion of this course, you will be able to create a professional, clear, well organized presentation consisting of different slides and presenting it in an attractive way by adding good-looking design and animations.
Transform the way you communicate and build deep, meaningful connections with our dynamic Communicate to Connect course! This course is designed to help you break down communication barriers, build trust, and foster strong relationships with others. You'll learn how to harness the power of empathy, active listening, and effective communication to connect with others on a deeper level. Whether you're seeking to improve your personal relationships, enhance your professional skills, or simply communicate more authentically, will guide you through a comprehensive curriculum that will change the way you approach communication forever
Empower yourself to navigate life's challenges with greater emotional intelligence through our transformative Emotional Intelligence course! This course will equip you with the skills and knowledge you need to understand and regulate your emotions, build meaningful relationships, and achieve success in all areas of your life. you'll learn how to harness the power of emotional intelligence to communicate more effectively, make better decisions, and lead with confidence.
The course is designed to help you master the art of public speaking and develop the skills needed to deliver effective and engaging presentations. You will learn how to craft a compelling message, use body language to enhance your delivery, and connect with your audience on a deeper level.
Discover the art of articulating your thoughts, ideas, and emotions with clarity and confidence, and master the art of active listening to become a skilled communicator. From improving your body language to handling difficult conversations, our course equips you with the tools to excel in both personal and professional settings.
Whether you're a seasoned professional or just starting out, our course will equip you with the skills and strategies to communicate your ideas with clarity, impact, and precision. From crafting compelling emails and reports to developing persuasive proposals and presentations, our expert instructors will guide you through every step of the writing process.
Are you tired of feeling nervous and unprepared every time you have to give a presentation? Do you struggle to capture your audience's attention and leave a lasting impression? Look no further than our Presentation Skills Course! With our expert guidance, you'll learn how to craft compelling presentations that engage your audience and effectively convey your message. From body language and voice modulation to slide design and storytelling techniques, we'll equip you with the tools you need to confidently and successfully deliver presentations that leave a lasting impact
Enhance your sales skills and unlock your potential with our comprehensive Selling Skills Course! Whether you are a seasoned sales professional or just starting out, this course will provide you with the tools and techniques you need to close more deals and exceed your targets. From building strong relationships with clients to mastering the art of persuasion, will guide you every step of the way
Looking to upgrade your technical skills and stay ahead of the curve? Our Technical Workshop is the perfect solution! Our workshop is designed to provide hands-on training and practical insights into the latest technologies and trends. From software development and data analysis to cloud computing and cybersecurity, our workshop covers a wide range of topics to help you stay relevant in today's ever-changing job market.
In this course you'll learn how to write effective and professional emails that get results! In today's fast-paced business world, email is one of the most important communication tools, and knowing how to write clear, concise, and persuasive messages can make all the difference in your professional success.
Unlock your unique strengths and create a powerful personal brand that leaves a lasting impression. This course will equip you with the essential skills to stand out in today's competitive world. Join us on this empowering journey and harness the power of personal branding to elevate your career and make a lasting impact.
Master the art of time management and unlock your full productivity potential with our iimmersive course. Discover effective strategies, practical techniques, and innovative tools to maximize your efficiency, eliminate procrastination, and achieve your goals with ease. ,
this course empowers you to take control of your time, transform your productivity, and create a balanced and fulfilling life.
Unlock your full professional potential and pave the path to success with our dynamic career planning course. Discover the essential strategies, tools, and insights to strategically navigate your career journey,
this course empowers you to create a roadmap for a fulfilling and prosperous career.
Discover the power of marketing with our engaging Marketing Basics course. Explore the essentials of crafting effective campaigns, understanding consumer behavior, and positioning your brand for success. Gain the knowledge and skills you need to captivate audiences and drive business growth.
Join us on this inspiring journey that teaches you how to enhance your strength and stability in the face of adversity. Discover innovative strategies and practical tools to boost your mental, emotional, and physical resilience. Unleash your ability to adapt, overcome stress and pressures, and gain the power to recover and thrive in the face of future challenges.
Harness the power of persuasion as you delve into the art of crafting compelling sales pitches that leave a lasting impact. Learn how to tap into your clients' deepest desires and needs, and present your product or service as the ultimate solution they've been searching for.
Get ready to dive into the world of Word in a unique and exciting way. This comprehensive course will guide you through every aspect of Microsoft Word, teaching you the fundamentals and advancing your skills to become an expert in writing and formatting.
Whether you're a beginner looking to learn the basics or an experienced user aiming to enhance your skills, this course offers a step-by-step learning experience.
During the course, you will learn the fundamental features of Excel, including creating and formatting spreadsheets, managing data effectively, and using formulas and functions to perform calculations. You will explore various tools and techniques to analyze and visualize data, enabling you to make informed decisions and present information in a clear and concise manner.
Time management with AI tools involves leveraging artificial intelligence to enhance productivity, efficiency, and organization in various aspects of one's life. AI tools can be applied to help individuals and businesses optimize their use of time.
Receptionist duties involve responding to visitor inquiries, answering calls and emails, and providing relevant information. They also manage directories and logs for visitors, employees, and departments.
Explore the fundamental principles of strategic marketing through the lens of Segmentation, Targeting, and Positioning (STP).
After the completion of this course, you will learn Microsoft Office essential skills.
Master the art of crafting effective marketing plans with our comprehensive course.
Introducing our specialized track designed to empower participants, particularly those aspiring to become teachers with comprehensive knowledge and practical skills across various domains, including teaching methodologies, emotional intelligence, communication skills, and technical expertise. Participants also learn effective time management strategies for personal and professional growth. Our courses provide a professional learning experience to succeed in today's dynamic world.
A dynamic course igniting entrepreneurial spirit in women. Gain essential skills to identify opportunities, develop business plans, and navigate finances and legalities. Tailored for beginners, emphasizing practical knowledge in marketing, branding, and networking.
This course is designed to help students and professionals navigate their career paths more effectively. It aims to provide them with the tools, strategies, and insights necessary to make informed career decisions, set achievable goals, and develop skills for long-term career success. This course blends theoretical concepts with practical exercises, enabling participants to create a personalized career plan.
The Marketing Research course aims to equip students with the knowledge and skills needed to conduct effective marketing research. This includes understanding various research methodologies, analyzing data, and making informed decisions based on research findings. The course is designed to provide both theoretical foundations and practical applications, preparing students to address real-world marketing challenges.
The Consumer Behaviour course aims to provide students with an in-depth understanding of how consumers make purchasing decisions and the various factors that influence these decisions. The course integrates theories from psychology, sociology, and economics to explain consumer actions and helps students develop strategies to influence consumer behaviour effectively. By the end of the course, students will be able to apply these insights to marketing strategies, product development, and overall business decisions.
Master the art of public speaking with our comprehensive course designed to enhance your presentation abilities. Whether you're a novice speaker or looking to refine your skills, this course will equip you with the essential tools and techniques to engage and inspire any audience. You'll learn how to structure your presentations effectively, utilize powerful body language, and maintain audience interest with vocal variety.
Discover the power of marketing with our engaging Marketing Basics course. Explore the essentials of crafting effective campaigns, understanding consumer behavior, and positioning your brand for success. Gain the knowledge and skills you need to captivate audiences and drive business growth.
Gain foundational knowledge and practical skills in recruitment, selection, & job analysis. From understanding recruitment strategies & candidate types to mastering interviews & creating effective job descriptions, this course equips you with tools to build & manage top talent effectively.
Unlock the secrets to promoting your business effectively on Instagram with our comprehensive course. Whether you're a budding entrepreneur, a freelancer, or a small business owner, this course is designed to help you harness the power of Instagram for your business success.
Embark on a transformative journey to unlock your professional potential with our Career Coaching course. Whether you're at the start of your career or seeking to redefine your professional path, this course offers essential tools and insights for career development and personal growth.
Discover the transformative potential of AI in our comprehensive AI Prompting Course. This program covers everything from an introduction to AI prompting and unlocking its full potential, to mastering AI-powered content creation and effective communication. Learn how to make data-driven decisions with AI, explore future trends, and understand ethical considerations to stay ahead in the evolving AI landscape.
Discover the transformative potential of AI in our comprehensive AI Prompting Course. This program covers everything from an introduction to AI prompting and unlocking its full potential, to mastering AI-powered content creation and effective communication. Learn how to make data-driven decisions with AI, explore future trends, and understand ethical considerations to stay ahead in the evolving AI landscape.
Discover the transformative potential of AI in our comprehensive AI Prompting Course. This program covers everything from an introduction to AI prompting and unlocking its full potential, to mastering AI-powered content creation and effective communication. Learn how to make data-driven decisions with AI, explore future trends, and understand ethical considerations to stay ahead in the evolving AI landscape.
After the completion of this course, you will learn Microsoft Office essential skills.
A seasoned Learning & Development professional with over 15 years of corporate experience. His diverse background spans multiple industries, including customer experience management, training and consultancies, automotive, BPO, and performance management. He has delivered more than 15,000 hours of training and designed over 5,000 hours of learning content. His competitive edge lies in meticulously planning and delivering valuable learning experiences. Adel ensures that every step of the way adds value to the learners, creating an exceptional educational journey. Adel specializes in career path planning, assessment and development centers, and learning design. He has worked for Raya, Vodafone, ECCO outsourcing, Global Terminology, Majorel. And Teleperformance Egypt, currently he’s the talent solutions manager at Boost Consulting-UAE and the founder of Yearning L&D Community.
The BPO Pathfinder is a seven-module online training experience crafted to introduce middle-aged individuals—particularly those from non-corporate backgrounds—to the fast-paced world of the BPO industry. Each module combines interactive learning, practical exercises, and realistic industry scenarios to build core competencies and foundational knowledge. By the end of the program, participants will be well-prepared for pre-selection and on-the-job training (OJT), ready to transition into professional roles within leading global BPO companies operating in Egypt.
1. Describe the impact of globalization on BPO operations, using examples from key theorists . 2. Compare the roles and functions of call centers, contact centers, and BPOs across industries and service channels. 3. Identify the key criteria of the Global Services Location Index (GSLI) and analyze Egypt’s ranking using current metrics. 4. Demonstrate understanding of effective communication skills by applying the two-way feedback model and resolving failures using the DiSC framework. 5. Construct professional emails using the 7C’s writing model and email structure guidelines (opener, body, closure) provided in the guide. 6. Apply the STAR method to formulate structured responses for common BPO interview questions during pre-screening, HR, and account-specific interviews. 7. Develop an ATS-friendly CV by incorporating relevant keywords, quantifiable achievements, and proper formatting aligned with industry standards. 8. Analyze daily routines and apply the Urgent/Important matrix to prioritize tasks effectively and reduce time-wasters.
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Nora Toma is social entrepreneur, angel investor and philanthropist based in Cairo, Egypt. Nora is a co-founder of Tiye Angels Network and the Women Entrepreneurship Network, and is the Deputy CEO of Education For Employment-Egypt. She has over 22 years of experience in Strategy, Finance and Investment, with exposure that expands beyond Egypt into Europe, MENA and sub-Saharan Africa.
Nora is passionate about empowering youth and believes that economic empowerment is a fundamental starting point. She believes that start-ups are is the biggest hope for the youth bulge in Egypt and the Middle East, where the number of youth is larger than then number of available decent jobs.
Nora is a business mentor and a certified corporate director, and is registered with the Afro-Asian Union as a Women’s Rights Expert.
This practical freelancing course equips you with the essential skills to launch and grow your independent career. You’ll learn how to map your strengths, define your niche, build a compelling personal brand, and set up your freelancing business. The course also guides you through finding your first clients, pricing your services, managing client relationships, and organizing your time effectively, all designed to help you become a confident and successful freelancer.
MODULE 1: Introduction to Freelancing
Objective: Understand what freelancing is and whether it’s the right path for you.
• What is freelancing?
• Benefits and challenges of freelancing
• Freelancing vs. full-time employment
• Myths and realities of freelancing
• Self-assessment: Are you ready to freelance?
• Interactive or download: Personal readiness quiz
MODULE 2: Identifying Your Skills and Niche
Objective: Discover your marketable skills and how to position yourself.
• Mapping your skills: technical, creative, and soft skills
• Choosing a niche: generalist vs. specialist
• Researching market demand for your skills
• Assessing your competitive advantage
• Exercise: Create your freelance value proposition
MODULE 3: Setting Up for Success
Objective: Build the foundations for a professional freelancing setup.
• Choosing your freelance business name
• Legal basics: sole proprietorship, taxes, bank accounts
• Tools of the trade: essential hardware, software, and platforms
• Portfolio preparation: showcasing your work
• Creating your first personal website or portfolio profile
MODULE 4: Finding Freelance Work
Objective: Explore strategies and platforms to land your first job.
• Overview of freelance platforms (Upwork, Fiverr, Freelancer, etc.)
• Creating a high-converting profile
• Writing winning proposals
• Finding clients outside platforms (LinkedIn, referrals, cold emails)
• Exercise: Draft your freelance profile and a proposal sample
MODULE 5: Pricing, Contracts & Communication
Objective: Learn to charge what you're worth and protect your work.
• Setting your rates: hourly, per-project, value-based
• Understanding contracts and client agreements
• Payment methods and invoicing tools
• Setting boundaries and managing client expectations
• Professional communication tips (email, calls, follow-ups)
• Templates: Sample contracts and invoice formats
MODULE 6: Managing Projects & Time
Objective: Stay productive, organized, and reliable as a freelancer.
• Time management techniques for freelancers
• Tools for task and time tracking
• Dealing with multiple clients
• Keeping clients informed and engaged
• Staying motivated and avoiding burnout
• Bonus: Handling revisions and difficult clients professionally
MODULE 7: Building Your Brand & Growing Your Career
Objective: Scale your freelancing career and build long-term success.
• Personal branding and online presence
• Client retention and building a referral network
• Asking for testimonials and reviews
• Upskilling and specialization
• When to raise your rates
• Transitioning to a full-time freelance or small business model
MODULE 8: Finances, Taxes, and Legal Basics for Freelancers
Objective: Learn how to manage money, comply with legal requirements, and
protect yourself professionally.
• Managing Freelance Income
• Budgeting & Saving
• Pricing with Taxes in Mind
• Freelance Tax Basics
• Legal Basics
• Invoicing & Payments
BONUS MODULE: Freelancing Pitfalls to Avoid
Objective: Avoid common mistakes new freelancers make.
• Over and undervaluing your work
• Taking on every job
• Poor communication habits
• No written agreements
• Lack of consistent self-promotion
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Mai Gamal is a communication and marketing consultant, trainer, and mentor with extensive experience in developing and delivering capacity-building programs across Egypt. She has worked with organizations such as Enroot, Save the Children, Plan International, and GIZ, supporting entrepreneurs, startups, and youth-focused initiatives through practical, results-driven learning experiences. Mai specializes in digital marketing, communication strategy, and social media management, helping individuals and teams build their brand presence, engage audiences effectively, and drive growth. As a mentor, she focuses on empowering founders and professionals to translate creative ideas into actionable strategies and sustainable impact. With a background in Mass Communication from the American University in Cairo, Mai combines academic insight with hands-on experience to create learning journeys that are both inspiring and practical. Her approach blends creativity, structure, and empathy — enabling mentees to gain confidence, clarity, and real-world skills.
In this training you will learn how to: use social media tools, use AI to generate content, build social media calendar, and create digital e-commerce presence
The training will help you learn how to develop your small business from the initial idea to creating a complete visual identity, use social media to reach customers, and subscribe to e-commerce sites.
The training will help you learn how to develop your small business from the initial idea to creating a complete visual identity, use social media to reach customers, and subscribe to e-commerce sites.
For more information, contact us on WhatsApp Contact Us