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الْعَرَبيّة
English (UK)
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How to Become a Professional Receptionist Track
Introduction
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How to Become a Professional Receptionist Track
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Introduction
How to Become a Professional Receptionist Track
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Course content
Communication Skills
Intro
Active Listening
The Seven C`s part 1
The Seven C`s part 2
Body language - Eye contact -ِ Arms - Posture
Body Language - Voice
Personality Style - Driving & Analytical
Personality style - Expressive & Amiable
Emotional Intelligence
Introduction
Emotional Intelligence Definition
Components of Emotional Intelligence Part 1
Components of Emotional Intelligence Part 2
Driver Social Style
Analytical & Expressive Social Style
Amiable Social Style
Johari Window
Quiz
10 xp
Personal Branding
Introduction
5 Effective Brand Building Strategies
Importance Of Personal Brand
7 Steps for Building Personal Brand
Summary
Quiz
10 xp
Time Mangement
Introduction
Time Management Definition
Part 1
Part 2
Part 3
Part 4
Summary
Quiz
10 xp
First Impressions Matters
Introduction
Receptionist rule
Common Responsibilities For A Receptionist
4 Aspects-1
managing Angry Customer--1
why Effective Communication--1
7 Tips To Become A Better Listener-
8 great Tricks for reading peoples
Managing Stress
Emotional Intelligence
Quiz
10 xp
Building Resilience
Intro
What’s Resilience
How Resilient are you
How Resilience - Practice response of rejection
Learn somethins NEW
Manage your energy
Practice Positive Thinking
Apply for the job
Upload your CV
Introduction
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