How to Become a Professional Receptionist Track

1,000.00 E£

Responsible	MOMKEN
Last Update	05/01/2024
Completion Time	5 hours 47 minutes
Members	3

Course

Communicate To Connect
- Introduction
  
  Free Preview
- Leaders Are Great Communicators
- Definition Of Communication
- Quiz
  
  10 xp
- The Communication Process
- Receiver In Communication Process
- Hermann Brain Dominant Indicators
- Quiz
  
  10 xp
- Active Listening
- Quiz
  
  10 xp
- Non-verbal communication
- Quiz
  
  10 xp
Emotional Intelligence
- Introduction
  
  Free Preview
- Emotional Intelligence Definition
- Components of Emotional Intelligence Part 1
- Components of Emotional Intelligence Part 2
- Driver Social Style
- Analytical & Expressive Social Style
- Amiable Social Style
- Johari Window
- Quiz
  
  10 xp
Personal Branding
- Introduction
  
  Free Preview
- 5 Effective Brand Building Strategies
- Importance Of Personal Brand
- 7 Steps for Building Personal Brand
- Summary
- Quiz
  
  10 xp
Time Mangement
- Introduction
  
  Free Preview
- Time Management Definition
- Part 1
- Part 2
- Part 3
- Part 4
- Summary
- Quiz
  
  10 xp
First Impressions Matters
- Introduction
  
  Free Preview
- Receptionist rule
- Common Responsibilities For A Receptionist
- 4 Aspects-1
- managing Angry Customer--1
- why Effective Communication--1
- 7 Tips To Become A Better Listener-
- 8 great Tricks for reading peoples
- Managing Stress
- Emotional Intelligence
- Quiz
  
  10 xp
Building Resilience
- Intro
  
  Free Preview
- What’s Resilience
- How Resilient are you
- How Resilience - Practice response of rejection
- Learn somethins NEW
- Manage your energy
- Practice Positive Thinking
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