Customer Service
Nehal is a highly experienced corporate trainer specializing in Emotional Intelligence and Professional Soft skills. With 13+ years of expertise, she has organized major training events and managed significant tenders involving renowned companies like IBM and Orange. Nehal's extensive knowledge is backed by a Master's degree and certifications from institutions like Dale Carnegie and IBM.Nehal's expertise and dynamic approach ensure highly impactful training sessions
Enhance your customer service skills with our comprehensive course, designed to elevate your ability to deliver exceptional customer experiences.
For more information, contact us on WhatsApp Contact Us
| المسؤول | Admin |
|---|---|
| آخر تحديث | 22 أغسطس, 2025 |
| وقت الإكمال | ساعة 25 دقيقة |
| الأعضاء | 240 |
مشاركة
مشاركة الرابط
المشاركة على مواقع التواصل الاجتماعي
المشاركة عن طريق البريد الإلكتروني
رجاءً تسجيل الدخول لمشاركة هذا Customer Service عن طريق البريد الإلكتروني.
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1-Intro customer service
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2-Outlines
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3-Basics of Business Communication
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4-Managing Your Own Attitude Part 1
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5-Assessment Sheet
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6- Customer Behavior
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7-Customer Behavior Part 2
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8- RESPECT & LISTEN
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9-APPRECIATE
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10-Show EMPATHY
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11-Use Customer’s name
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12-Try to Help
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13-Remember it’s NOT PERSONAL
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14- Exampels World class customer service
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15-Helpful Reminders for Polite and Friendly Responses
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Quiz10 xp
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