• 1- International Trends
    • 2- History Of The Bpo - Part 1
    • 3- History Of The Bpo - Part 2
    • 4- Cycle Of Hiring
    • 5- Training Process
    • 6- BPO Overview
    • 7- Employability Skills - Communication part 1
    • 8- Employability Skills - Communication Part 2
    • 9- Employability Skills - Communication Part 3
    • 10- Employability Skills - Email Writing Part 1
    • 11- Employability Skills - Email Writing Part 2
    • 12- Cv Writing
    • 13- Time Management Part 1
    • 14- Time Management Part 2
    • Final