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Introduction
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1- International Trends
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2- History Of The Bpo - Part 1
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3- History Of The Bpo - Part 2
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4- Cycle Of Hiring
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5- Training Process
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6- BPO Overview
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7- Employability Skills - Communication part 1
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8- Employability Skills - Communication Part 2
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9- Employability Skills - Communication Part 3
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10- Employability Skills - Email Writing Part 1
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11- Employability Skills - Email Writing Part 2
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12- Cv Writing
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13- Time Management Part 1
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14- Time Management Part 2
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Final
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