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Call Center Track
1-Intro customer service

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Call Center Track

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Course content

Communication Skills
Advanced Emotional Intelligence
Personal Branding
Time Mangement
- Introduction
- Time Management Definition
- Part 1
- Part 2
- Part 3
- Part 4
- Summary
- Quiz 10 xp
Building Resilience
Microsoft Word Essentials
Microsoft Excel
Business Writing
Customer Service
BPO‘s Pathfinder

1-Intro customer service

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