First Impressions Matters
About Instructor
Mona has over 10 years of experience in establishing programs and projects with local and International partners and setting goals and objectives for these projects. Developed and implemented hundreds of non-profit projects and activities, assess needs and ensures programs objectives were met.
Course Description
Receptionist duties involve responding to visitor inquiries, answering calls and emails, and providing relevant information. They also manage directories and logs for visitors, employees, and departments.
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Basic
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Preview
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Receptionist rule
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Common Responsibilities For A Receptionist
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4 Aspects-1
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managing Angry Customer--1
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why Effective Communication--1
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7 Tips To Become A Better Listener-
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8 great Tricks for reading peoples
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Managing Stress
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Emotional Intelligence
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Quiz10 xp
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