Customer Service Representative-Internship



  • Reach out to existing and potential customers to present the company product and service offerings.
  • Listen actively to customers' needs to generate repeat sales and enhance customer satisfaction.
  • Keep up to date on all products and inform customers of new products.
  • Provide information regarding products and services in an engaging and informative manner.
  • Meet and exceed company expectations for excellent customer service.
  • Answer all customer questions accurately and professionally.
  • Update customer contact databases when necessary
  • Take relevant and detailed notes on all customer calls for future reference and enter into the database.
  • Maintain a friendly, professional tone in all customer interactions.
  • Demonstrate effective sales and persuasion skills to drive product/service adoption.
  • Identify opportunities and communicate the value of company's offerings.
  • Track and document all customer calls for analysis and future use.


  • Excellent communication and interpersonal skills.
  • Commitment to providing outstanding customer service.
  • Active listening skills and empathy towards customer needs.
  • Detail-oriented with proficiency in database management.
  • Knowledgeable about company's products and services.
  • Positive attitude and ability to make a good first impression.
  • Professional demeanor and ability to handle challenging situations.