Job Title: Customer service
Company Name : ABS
Job Description :
We are looking for a Customer Service Representative to join our team. The ideal candidate will be responsible for providing support to customers, handling inquiries, and ensuring customer satisfaction
Responsibilities:
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints in a professional and timely manner.
- Provide accurate information about products and services.
- Record customer interactions and update customer accounts.
- Follow up with customers to ensure issues are resolved.
- Maintain a high level of customer satisfaction.
- Work closely with other departments to solve customer problems.
Qualifications / Education :
- Bachelor’s Degree
Personal Skills :
- Strong Communication Skills.
- Problem Solving Skills.
- Patience and professionalism.
- Ability to work under pressure.
- Time Management.
- Teamwork.
- Customer Focus.
Number of vacancies : 10
Experience : 3 years
Salary : 7k+kpis
Probation : 3-Month Probation Period
Benefits : medical & social Insurance
Work Location : Maadi
Working Hours : 9h
Vacations : Official Holidays & Vacations