Lessons
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How to Become a Professional Receptionist Track
  • Communication Skills
    • Intro
    • Active Listening
    • The Seven C`s part 1
    • The Seven C`s part 2
    • Body language - Eye contact -ِ Arms - Posture
    • Body Language - Voice
    • Personality Style - Driving & Analytical
    • Personality style - Expressive & Amiable
  • Emotional Intelligence
    • Introduction
    • Emotional Intelligence Definition
    • Components of Emotional Intelligence Part 1
    • Components of Emotional Intelligence Part 2
    • Driver Social Style
    • Analytical & Expressive Social Style
    • Amiable Social Style
    • Johari Window
    • Quiz
  • Personal Branding
    • Introduction
    • 5 Effective Brand Building Strategies
    • Importance Of Personal Brand
    • 7 Steps for Building Personal Brand
    • Summary
    • Quiz
  • Time Mangement
    • Introduction
    • Time Management Definition
    • Part 1
    • Part 2
    • Part 3
    • Part 4
    • Summary
    • Quiz
  • First Impressions Matters
    • Introduction
    • Receptionist rule
    • Common Responsibilities For A Receptionist
    • 4 Aspects-1
    • managing Angry Customer--1
    • why Effective Communication--1
    • 7 Tips To Become A Better Listener-
    • 8 great Tricks for reading peoples
    • Managing Stress
    • Emotional Intelligence
    • Quiz
  • Building Resilience
    • Intro
    • What’s Resilience
    • How Resilient are you
    • How Resilience - Practice response of rejection
    • Learn somethins NEW
    • Manage your energy
    • Practice Positive Thinking
  • Apply for the job
    • Upload your CV