A Beauty Lounge is Seeking a Social Media Moderator & Telesales Specialist. Are you passionate about the beauty industry and skilled in social media management and telesales? Beauty Lounge is seeking a dynamic and creative individual to join our team as a Social Media and Telesales Specialist.
Responsibilities:
- Moderate the comments and messages.
- Answer customer inquiries related to the beauty lounge.
- Book hair and beauty appointments.
- Replying to direct messages and comments on social media platforms.
- Contact potential or existing customers to inform them about a product or service.
- Provide accurate, valid, and complete information.
- Follow up and coordinate the customer journey to ensure the results.
- Keep records of calls and customers data and note useful information.
Requirements
- Proficiency in MS Office (MS Excel and MS Outlook, in particular
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Ability to learn about products and services and describe/explain them to prospects
- Outstanding negotiation skills with the ability to resolve issues and address complaints