Job Title: call center agent
Company Name : ABS
Job Description :
We are looking for a Call Center Agent to join our team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring a high level of customer satisfaction.
المسؤوليات
- Answer incoming calls and respond to customer inquiries.
- Handle customer complaints professionally and efficiently.
- Provide accurate information about company services and products.
- Record customer data and update system information.
- Follow up with customers when needed.
- Achieve daily and monthly performance targets.
- Maintain a positive and professional attitude during calls.
Qualifications / Education :
- Bachelor’s Degree
Personal Skills :
- Communication Skills
- Teamwork
- Time Management
- Problem Solving
- Attention to Detail
- Ability to Work Under Pressure
- Leadership Skills
- Fast Learner
- Multitasking
Number of vacancies : 30
Experience : 0-1
Salary : 6k+ kpis
Probation : 3-Month Probation Period
Benefits : medical & social Insurance
Work Location : Maadi
Working Hours : 9h
Vacations : Official Holidays & Vacations