Interpersonal Skills Program

المسؤول	Admin
آخر تحديث	07 أغسطس, 2025
وقت الإكمال	12 ساعة 13 دقيقة
الأعضاء	6

الدورة
التقييمات

Emotional Intelligence
- introduction
  
  معاينة
- understanding emotional intelligence
- Four components for Emotional intelligence
- Empathy and Accountability
- Manage my emotions and others
- Active listening and conclusion
- Congratulations on completing the Emotional Intelligence course
- Quiz
  
  10 xp
Advanced Emotional Intelligence
- introduction
  
  معاينة
- 1-Emotional Intelligance Definition
- 2-Components of Emotional Intelligence Part 1
- 3-Components of Emotional Intelligence Part 2
- 4-Driver Social Style
- 5-Analytical & Expressive Social Style
- 6-Amiable Social Style
- 7-Johari Window
Communication Skills
- intro
  
  معاينة
- 1-Active Listening
- 2-The Seven C`s part 1
- 3-The Seven C`s part 2
- 4-Body language- Eye contact-ِArms-Posture
- 5-Body Language- Voice
- 6-Personality Style - Driving & Analytical
- 7-Personality style - Expressive & Amiable
Time Management
- Introduction
  
  معاينة
- Definition of Time Management
- part 1
- part 2
- part 3
- part 4
- 6- Summary
Presentation Skills
- Introduction
  
  معاينة
- Planning
- Presentation Skills
- Designing
- Practicing
- Delivering
- Voice Tone
- Presentation Components
- Presentation Components - Body
- Presentation Components- Closing
- Types of Audience
- Quiz
  
  10 xp
The Art of Public Speaking
- Introduction
  
  معاينة
- Video 1 - The Importance of Public Speaking
- Video 2 - Process of public speaking
- Video 3 - Speech structure - Storytelling
- Video 4 - Rehearsal
- Video 5 - Delivery
- Video 6 - Now You Are Ready
- Video 7 - Stress
- Video 8 - Types Of Audience
- Assignment
Selling Skills
- Intro
- 1-Quot -Zig Ziglar
- 2-Professional Salesperson
- 3-Barriers to Listening
- 4-What is Emotional Intelligence
- 5-Essential Knowledge
- 6- Customer( B2B&B2C)
- 7-different between B2B & B2C
- 8-Social Styles Model
- 9-Adoption ladder
- 10-Why does the customer buy
- 11- sales call steps
- 12-Tailor Solutions
- 13-sales Objections
- 14-Closing Techniques
Advanced Selling Skills
- intro
- 1-sales Professional Mindset
- 2-match the customer needs
- 3-question Skills Part 1
- 4- Question Skills Part 2
- 5-why-how-what
- 6-consultative sales module
- 7-how says service specifications
- 8-is All Selling Easy
Personal Branding
- Introduction
- 1- 5 Effective Brand Building Strategies
- 2-Importance Of Personal Brand
- 3-7 Steps for Building Personal Brand
- 4- 7 Steps for Building a Powerful Brand
- Summary
Building Resilience
- introduction
- 1-What’s Resilience
- 2-How Resilient are you
- 3-How Resilience - Practice response of rejection
- 4-Learn somethins NEW
- 5-Manage your energy
- 6-Practice Positive Thinking
First Impression Matters
- Introduction
- Receptionist rule
- Common Responsibilities For A Receptionist
- 4 Aspects-1
- managing Angry Customer--1
- why Effective Communication--1
- 7 Tips To Become A Better Listener-
- 8 great Tricks for reading peoples
- Managing Stress
- Emotional Intelligence
- Quiz
  
  10 xp
Business Writing
- Introduction
- 1-What Is Business Writing
- 2-Types of Communication
- Definition and Importance of Business Writing
  
  10 xp
- 3-Structure of Emails Header
- 4-Structure of Emails The Body
- 5-Structure of Emails(Signature- Attachment)
- Structure of Emails - Quiz
  
  10 xp
- 6-Business Language - Tone
- 7-Business Language-Word Choice
- 8-Business Language-Grammar and Punctuation
- 9-Business Language-Styles and Font
- Business Language - Quiz
  
  10 xp