- Greeting customers upon their arrival at the reception desk.
- Directing customers to the next steps.
- Providing customers with accurate and clear information about everything they need.
- Ensuring that managers and other employees have access to and are continuously provided with the necessary documents.
- Preparing and submitting regular reports to relevant administrators.
Required skills and qualifications
Mastering verbal and written communication skills.
- Professional appearance and behavior.
- Quick thinking and initiative to act rationally during crises.
- Proficiency in using office equipment such as printers, fax machines, etc.
- Proficiency in using computer programs for report writing and data handling, such as Microsoft Office.
- Ability to distribute attention, focus, manage time, and prioritize.
- Good listening and attentive skills.
- Calmness and the ability to formulate polite responses.
- Excellent customer care.
- Outstanding presentation and delivery skills.